Archive for the ‘Repairs’ Category

Questions regarding Batteries and Charging

Wednesday, July 2nd, 2008

How long does it take to charge the BioPack and BioFind batteries?

We now have two systems. The older systems used SLA (Sealed Lead Acid) Batteries. These batteries take approximately 6 hours for a full charge.

Can you overcharge the batteries? (more…)

REPAIRS - policy and questions

Wednesday, May 21st, 2008

Our policy on repairs is to get them returned to you as soon as possible.

We push BioPack/BioFind systems to the front of the line, and try to get them turned around and shipped the same day they arrive. Why? Because we realize that these owners have a large investment in their equipment, and may be using the system as a source of income. (more…)